Tech Support Services by Thiel & Associates, LLC

Technology should work for you — not against you.
Thiel & Associates delivers professional on-site and remote technical support, cybersecurity, and privacy services built for precision, discretion, and measurable results.

With over 30 years in IT, communications, and security operations, our certified experts handle every project directly — no call centers, no outsourcing. Every service is designed around transparency, security, and client control.

• Device setup and optimization (Windows, Apple, Android) 
• Secure data migration, encrypted backup, and system hardening
• Malware and phishing defense with documented cleanup
• Executive device management and ongoing remote support
   

• Wi-Fi design, coverage mapping, and security optimization
• Router and cabling setup with load balancing
• Smart-home and IoT integration with privacy controls
• VPN, firewall, and secure remote-access configuration
   

• Custom system design with HD camera coverage
• Indoor/outdoor placement for complete visibility
• DVR/NVR setup with encrypted remote access
• Maintenance, storage, and compliance consultation

We install only lawful, transparent systems — never covert or unauthorized recording.

• Full device, network, and account audits
• Encryption and secure-communication setup (email, VoIP, messaging)
• Breach detection and credential hardening
• Integration with our Privacy & Data Removal program for continuous coverage
   

• POS and payment-infrastructure deployment
• Cloud-data architecture and access controls
• IT policy creation and employee security training
• Remote-work network design for distributed teams
   

Your phone is your most exposed device. We lock it down.

We install and configure a hardened, privacy-centric mobile operating system, built for defense and control. You receive personal training to manage it securely.

Included:

• Secure installation and bootloader configuration
• Full-disk encryption and verified-boot setup
• Camera, microphone, and sensor access management
• Network and permission isolation for all apps
• Secure app environment with or without major frameworks
• Encrypted migration of your data
• Private instruction on secure use and maintenance
   

Add-Ons:

• Dual-profile (personal / professional) configuration
• Custom access and policy enforcement
• Encrypted backup and recovery solutions
• Remote system-integrity scans
• Secure multi-SIM / eSIM setup
   

• Continuous vulnerability monitoring
• Threat and update alerts
• Quarterly security audits and permission reviews
• Priority support and remediation assistance
   

Core Protections:

• Hardened OS with minimized attack surface
• Application sandboxing and data isolation
• Hardware-level encryption and secure-key storage
• Automatic network and sensor lockdown when idle
   

Legal & Compliance Terms:

• One device per installation (additional devices require new contract)
• Written approval required for changes beyond baseline configuration
• Thirty-day workmanship warranty on installation and setup
• All data encrypted during service and securely deleted upon completion
• Hardened systems mitigate, not eliminate, digital-threat risk
• Services governed under Hawai‘i and U.S. law with enforceable NDAs
   

•  Device Setup & Optimization $299 Secure configuration, updates, and hardening of desktops, laptops, or mobile devices.  
•  Malware & Spyware Removal $349 Full remediation, threat removal, and post-cleanup documentation.   
• Advanced Wi-Fi / Network Setup $429 Router configuration, load balancing, and coverage optimization.   
• Smart-Home & IoT Integration $349 / location Secure device linking with enforced privacy controls and encryption.   
• CCTV System (4 Cameras) $1,495 Includes DVR/NVR, cabling, setup, and encrypted remote access.   
• Additional Cameras $249 each Mounting, cabling, and full system integration.   
• Security & Privacy Audit $599 Comprehensive assessment with detailed written report and recommendations.   
• Secure Mobile OS Installation from $1,000 Installation of hardened mobile operating system with privacy configuration and user training.   
• Business IT Consultation $299 / hour Strategic planning, infrastructure evaluation, and documentation.   
• On-Site Visit (O‘ahu) $199 travel + service rate Neighbor-island service available by appointment.     

• Veteran-, woman-, and minority-owned local business
• Certified professionals with verified credentials
• Fully insured and compliant operations
• 30 + years of combined experience in IT, security, and communications
• Trusted across O‘ahu, Maui, Kaua‘i, and Hawai‘i Island
• Private, fixed-rate service — built around your privacy and operational needs

1. Consultation — Define your goals and environment.
2. Assessment & Quote — Fixed-rate written proposal.
3. Implementation — Professional installation and configuration.
4. Verification & Support — Testing and long-term support options.
    

Technology secured. Privacy restored. Results verified.
Book your service today or email contact@thielassociates.com for a confidential consultation.